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Reli Energy Solutions Account Manager
Careers At Reli Energy Solutions
Reli Energy Solutions Account Manager responsibilities include:
Operating as the lead point of contact for any and all matters specific to your customer accounts
Building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and agreements to maximize profit
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee the on-boarding of customers, develop new business from existing clients and actively seek new sales opportunities.
What does an Account Manager do?
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.If you are familiar with account management software (CRM), have a skill for client communication and understand consumer behavior, we’d like to meet you. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Requirements
Willingness to learn, or have experience as an Account Manager, or relevant role
Demonstrable ability to communicate, present and influence
Computer experience and a basic idea of CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Ability to juggle multiple accounts at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Our Vision
Reducing energy waste while providing a safer, more comfortable home for every family
Our Mission
Provide proven reliable energy savings solutions, deliver quality service and customer satisfaction, educate others on how to live a greener healthier life.
Thank you for your interest in becoming a part of our Reli Energy Solutions team! Please fill out the information below and one of our team members will reach out to you.
Join our team today!
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Questions about a position? Contact us!
careers@relienergysolutions.com
"I was skeptical about sales, but through experiencing the sales process with Reli and the trainings that they offer, it made selling to people easy and quite enjoyable!"
-Tyler Judy
"The team at Reli is like family! Not only is the company culture positive and fun, but the contribution that we have to create a more environmentally friendly community is incredibly rewarding for me!"
-Cira Long
"Reli Energy Solutions has been a huge blessing to me because of the training programs and the environment that is conducive to success. Best decision for my family!"
-Tanner Judy
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